R.O.B./3DS max 2013

[Sir Kirby the 4th]

i tried to take pics of a hack i did on R.O.B., but when i selected a stage, it did the famous BBRRRRRR. so i tried the same stage with a different character, and it worked fine. i am using 3DS Max 2013, and i think i have some possibilities of what went wrong.
1. I was using 3DS max 2013
2. I rotated R.O.B.'s left arm in blender (which i've never done, i've always mirrored his LShoulderN)
was i supposed to mirror his arm bones on 3DS max, instead of his arm objects, or does 3DS max 2013 hate brawl?
i can't use 2010, because its not on the site anymore. i can't use 2011 because it gets an error about part 2, or whatever. i can't use 2014, because i only have a 32 bit computer, and they only have 2014 in 64 bits. and i forgot why i can't use 2012. going through my history, its probably because i thought i had 2012 the entire time.
this is the first time that this has ever happened to me, because up until this point, i was using 2011, or 2010!