Need help with fixing normals and adding shiny materials to an import.

[Blazingflare]

I have tried multiple times on 2 different versions of 3ds Max to add shaders/normals to my luigi import. Each time I try to export the fixed model from 3ds Max, it throws out an error saying that it wasn't able to keep the shaders/normals. I was wondering if someone could do it for me or tell me what I did wrong.
I followed This tutorial btw.

Also, each time I tried to add shiny materials to Luigi's gloves and armor, it would mess up in game and turn a shiny green instead of just becoming shiny. I followed both of these tutorials and the result was pretty much the same.
[Video] Adding Spec Maps to your models!!
[Video] Adding Shiny/Reflective effects to Imports!


The .pac/pcs files
The one named FitLuigi00(Strikers Luigi).pcs is the finished model that needs shaders/normals.
The other three are my attemps to make the model shiny.