Oh wait I think I know your problem when it happens just close the tab and after 10 minutes open a new tab and go to the brawlvault it should be normal then I had it a couple of times too.
I did this and it only shows all character downloads, for example when i right click on the CHARACTERS TAB when the new tab opens it shows all of the character downloads so it says 1-558
but it still wont show the roster so i can click lets say captain falcon and only see his downloads, i dont want to scroll through hundereds of characters thats too hard
ahhhhh i dont know what the hell the problem is it was working fine for a month now all of a sudden its messed up for some reason, my youtube and face book and google and everything else is working fine, im wondering if they were messing around with the site and somehow it messed my screen up? Im not sure whats happening wtf