3DS Max Importing Problem

[GanonZack]

I have a problem everytime I try to import something on 3DS Max 2010.
It shows this window:

Sorry but you are not allowed to view spoiler contents.

I have tried to change the Graphics mode or reinstalling the program but it doesn't work with that and I can't seem to find another solution. Any help is apreciated, thanks.

[Moblin]

How many models have you tried? Have you tried default Brawl models? Have you tried importing the model's objects separately?

Just trying to see if it's a problem with the models themselves or something else.

[GanonZack]

I have tried with several models that aren't from Brawl, with only some objects of some models and with Kirby and Jigglypuff, it shows me that window with every one of them.

[Takeo Masaki]

was it a fresh install (never been installed before)?  Even when you uninstall Max, there are certain files and folders left on your system.

[Moblin]

I have tried with several models that aren't from Brawl, with only some objects of some models and with Kirby and Jigglypuff, it shows me that window with every one of them.

What importer are you using?

[GanonZack]

was it a fresh install (never been installed before)?  Even when you uninstall Max, there are certain files and folders left on your system.

It was installed before on another laptop. I have installed it again in my new one.

What importer are you using?

The one that came with the download, FBX 2009.3.

[DSX8]

u want to use the FBX 2011.2 importer/exporter

[GanonZack]

That was the problem. Thanks!.

[Captain Ele]

Run it as administrator