3DS Max 2012 importing error

[SonicBrawler]

so my 3ds max 2010 messed up, so it had to be uninstalled. I now have 2012, but when i try to import a dae with its rig, i get this:

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and I have no clue how to fix this.

[kiro]

This is normal. This happens to me all the time and when i export my model into BrawlBox it's fine.

[SonicBrawler]

i just got a different version. but this is when i imported into 3ds max. it just lost the rig.

thread locked anyway